Privacy Policy
Last updated: May 7, 2026
This Privacy Policy explains how ExpressMart ("we", "us", "our") collects, uses, and protects information when you use our mobile applications: ExpressMart and Express-Store.
1. Information We Collect
- Account information such as name, email address, phone number, and delivery addresses you provide.
- Order and transaction data including purchases, delivery information, and order history.
- Device and usage data such as app version, device identifiers, and interaction events.
- Notification token data used to send order status and service notifications.
We do not store raw payment card details. Payment processing is handled by trusted third-party providers (such as Paystack).
2. How We Use Information
- To create and manage your account.
- To process orders, deliveries, and store operations.
- To provide customer support and service communication.
- To improve app reliability, security, and user experience.
3. Push Notifications
Our apps may send push notifications related to orders, account activity, and operational updates. You can disable push notifications in your device settings at any time.
4. Data Sharing
We do not sell personal information. We may share information with trusted service providers (such as infrastructure, authentication, and messaging providers) only as needed to operate the apps and deliver services.
For order fulfillment, customer order and delivery information may also be shared with store partners and delivery providers.
5. Data Retention
We retain data for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.
6. Data Security
We use administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, loss, or misuse.
7. Your Choices and Rights
Depending on your location, you may have rights to access, correct, delete, or object to the processing of your personal data. You may also request account deletion through support.
8. Children's Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
9. Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with an updated "Last updated" date.
10. Contact
For privacy questions or data requests, contact us at expressmart233@gmail.com.